WHATS THE PRIMARY REASON CONSUMERS CHECK GOOGLE REVIEWS BEFORE BUYING FROM A BUSINESS?
Over 60% of consumers check Google reviews. Justifiably, they need to look at the experience others have had with the business so they know whether or not to use them. It’s important to always maintain a high quality service to your customers so they are always satisfied and that way you can be sure to receive positive reviews.
WHY ARE GOOGLE REVIEWS IMPORTANT?
Gaining lots of Google reviews will make the consumer more tempted to make a purchase from your online business. Consumers are more likely to visit your online or physical business if they see you are a trustworthy and credible.
THE SEO ADVANTAGES OF GOOGLE REVIEWS
If Google notices that you are receiving 5 star reviews, your website will be ranked higher in search results because Google can see that you are trending and provide your customers with a good experience. As a result, positive reviews will improve your ranking in your local city.
REMOVING NEGATIVE GOOGLE REVIEWS
You can’t remove negative Google reviews, all you can do is reply to the reviews and give your side of the story to the customer, at least that way consumers can see the response and make their own choice.
Let’s conclude, Google reviews are essential for your business and you always need to strive and provide the best customer service to your customers.